Services
Support that helps people navigate the systems that shape their lives.
HERO NYS helps people navigate the systems and resources that can be difficult to navigate alone.
Housing Navigation
HERO NYS helps people understand and connect with housing-related resources. We do not directly provide housing — we help people navigate the options that exist.
- Housing-resource referrals
- Assistance understanding available housing programs
- Housing application assistance
- Documentation support
- Rental-assistance support
- Eviction-prevention support
- Follow-up and case navigation
How it works
1
Need Help
A person reaches out seeking housing-related support.
2
Understand Options
We help clarify available programs and what may apply.
3
Connect to Resources
We work to connect the person with relevant housing resources.
4
Follow Up
We provide case navigation and follow-up support.
5
Move Toward Stability
The goal is steady progress toward greater stability.
A clear path from need to stability.
Need Help
Understand Options
Connect to Resources
Follow Up
Move Toward Stability
Ready to take the next step
Not sure where to start?
Reach out and we'll help you understand what support may be available.